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This Listing Services Agreement ("Agreement") is entered into as of [Insert Date], by and between [Owner's Full Name or Entity Name], herein referred to as "Owner," and [Your Company Name], herein referred to as "Manager." This Agreement outlines the terms under which the Manager shall provide listing services for the Owner’s short-term rental properties located in Scotland. The intent of this Agreement is to ensure both parties understand and agree to the obligations and rights stipulated herein for the effective marketing and listing of the designated properties.

Recitals:
WHEREAS, the Owner possesses the right and authority to lease the property(ies) described herein and desires to engage the Manager to list such property(ies) on StaysIn.co.uk; and
WHEREAS, the Manager is engaged in the business of providing property listing services and has the capability and expertise to market and promote properties through StaysIn.co.uk, specifically for short-term rental purposes and offers additional services including email marketing, SMS marketing, and customized ads within the StaysIn branding; and WHEREAS, both parties desire to enter into a formal agreement whereby the Manager will provide listing services for the Owner's properties on StaysIn.co.uk in exchange for a commission on the generated rental income; NOW, THEREFORE, in consideration of the mutual promises, covenants, and conditions
contained herein, the parties agree as follows:
1. Introduction and Definitions
1.1 Parties Involved:
• 1.1.1 "Owner" refers to the individual or entity who owns the property(ies) listed under this agreement for rental purposes.
• 1.1.2 "Manager" refers to [Your Company Name], the entity responsible for the listing
and marketing of the property(ies) on StaysIn.co.uk.
1.2 Purpose:
• 1.2.1 This agreement outlines the terms under which the Manager shall offer listing-only services for the Owner's property(ies).
• 1.2.2 The scope of this agreement is limited to listing services, as detailed in Section 2, and does not include full property management services.
1.3 Property(ies):
• 1.3.1 "Property" refers to any real estate or movable accommodation, including but not
limited to residential homes, apartments, hotels, bed and breakfasts, and campervans,
owned by the Owner and listed by the Manager under this agreement.
• 1.3.2 The specific details of each property, including location, type, and accommodation
details, will be annexed to this agreement as Schedule A.
1.4 Term:
• 1.4.1 This agreement commences on the date signed and will continue in effect until terminated by either party as per the terms specified in Section 4.
• 1.4.2 Any modifications or extensions of this agreement must be made in writing and
signed by both parties.
2. Listing Services
2.1 Manager’s Responsibilities:
• 2.1.1 The Manager agrees to list the Property on StaysIn.co.uk.
• 2.1.2 The Manager will optimize the listing descriptions, photographs, and pricing to
attract potential guests and maximize booking opportunities.
2.2 Owner’s Responsibilities:
• 2.2.1 The Owner must provide the Manager with all necessary information and access to
the Property to facilitate effective listings.
• 2.2.2 The Owner agrees to maintain the Property in a condition that meets the standards
published on the StaysIn.co.uk and is welcoming to guests.
2.3 Booking Management:
• 2.3.1 The Manager will oversee the booking process but will not handle guest
communication, property maintenance, check-ins, or check-outs unless otherwise
specified.
• 2.3.2 All direct communications regarding bookings will be directed to the Owner, or as
otherwise specified in a separate addendum to this agreement.
2.4 Financial Arrangements:
• 2.4.1 The Manager will receive a commission of 12% of the total rental income generated
from the listings.
• 2.4.2 Payments for each booking will be processed through the StaysIn.co.uk, and the Manager's commission will be deducted before transferring the net amount to the Owner.
2.5 Reporting and Records:
• 2.5.1 The Manager will provide the Owner with monthly reports detailing booking performance, income generated, and commission deducted.
• 2.5.2 Records of all listings and transactions will be maintained by the Manager for a
period of 2 years for accounting and regulatory compliance.
3. Compliance and Operational Standards
3. Insurance and Liability:
3.1 Insurance:
• 3.1.1 The Owner must maintain adequate insurance coverage for the Property, including liability insurance and any other insurance required for short-term rental properties.
• 3.1.2 The Owner is solely responsible for insuring the Property and its contents against all risks, including but not limited to damages caused by guests.
3.2 Damage Deposit:
• 3.2.1 The Manager shall collect a damage deposit of £300 from guests at the time of booking to cover potential damages during their stay.
• 3.2.2 This deposit will be held until after the guest's departure and will be returned to the guest within 7 days after checkout, provided no damages are reported by the Owner.
3.3 Owner's Responsibilities for Damages:
• 3.3.1 The Owner is responsible for assessing any damages post-checkout and must communicate any claims against the damage deposit within 5 days of the guest's departure.
• 3.3.2 The Manager is not responsible for any losses, thefts, or damages to the Property or
to the Owner’s personal property caused by the guests or any third persons.
3.4 Safety and Security:
• 3.4.1 The Owner must ensure that all required safety measures, such as smoke detectors, carbon monoxide detectors, and fire extinguishers, are in place and fully operational.
4. Intellectual Property and Marketing Materials
4.1 Ownership of Materials:
• 4.1.1 All marketing materials produced by the Manager, including photographs, descriptions, and other content related to the Property, remain the intellectual property of the Manager if it’s created by the Manager.
• 4.1.2 The Owner grants the Manager a non-exclusive, royalty-free license to use the Property's name, images, and related trademarks for the purpose of marketing and listing the Property.
4.2 Use of Property Images and Descriptions:
• 4.2.1 The Manager agrees to use only the approved images and descriptions provided by
the Owner or created by the Manager for the purpose of listing the Property.
• 4.2.2 The Owner has the right to review and approve all materials used to represent the Property before they are made public.
4.3 Marketing Initiatives:
• 4.3.1 The Manager may engage in additional marketing activities to promote the Property, including social media promotions, email marketing, and participation in promotional events.
• 4.4.2 All marketing activities will be conducted within the scope of the StaysIn branding guidelines to ensure consistency and professionalism across all platforms.
4.4 Confidentiality:
• 4.4.1 Both parties agree to maintain the confidentiality of the agreement and any proprietary information exchanged during the term of the agreement.
• 4.4.2 Confidential information does not include information that is publicly known, independently developed, or rightfully received from third parties.
5. Termination of Agreement
5.1 Termination Rights:
• 5.1.1 Either party may terminate this agreement with a written notice of 90 days to the other party.
• 5.1.2 Upon termination, all pending bookings must be honored up to the date of termination unless otherwise agreed upon in writing by both parties.
5.2 Consequences of Termination:
• 5.2.1 Upon termination, the Owner shall pay any outstanding fees owed to the Manager for services rendered up to the date of termination.
• 5.2.2 The Manager must remove all listings and cease all marketing activities related to the Property immediately upon the expiration of the notice period.
5.3 Early Termination:
• 5.3.1 If either party breaches any terms of this agreement, the other party may terminate
the agreement immediately upon written notice.
• 5.3.2 In the case of early termination due to breach, the non-breaching party may seek compensation for any direct losses incurred as a result of the breach.
5.4 Termination for Abuse from the Owner:
• 5.4.1 This Agreement shall be terminated immediately upon any act of abuse by the Owner towards any member of the Manager's team.
• 5.4.2 Definition of Abuse: For the purposes of this Agreement, "abuse" shall include, but is not limited to, the following behaviors:
• Verbal abuse, including yelling, swearing, or making threatening statements.
• Intimidation or bullying, which involves coercive or frightening tactics that undermine, frighten, or belittle another person.
• Discrimination or harassment, which includes any actions, comments, or behaviors that discriminate against or harass individuals based on race, color, religion, sex, national origin, age, disability, or any other status protected by law.
• 5.4.3 The Manager reserves the right to terminate this Agreement without notice should any incidents of abuse occur, and to take any additional legal action deemed necessary to address such behavior.
6. Financial Terms and Conditions
6.1 Commission Structure:
• 6.1.1 The Manager shall receive a commission of 12% of the total rental income generated from
the Property's listings, including cleaning fees.
• 6.1.2 Commissions are due within 30 days of the guest's payment to ensure timely fiscal management.
6.2 Payment Release to the Owner:
• 6.2.1 Following guest checkout, the Manager will release the payment to the Owner on the following Thursday.
• 6.2.2 It will take approximately 7 working days from the release date for the Owner to receive the payments. This timeframe accounts for bank processing periods and ensures that all financial transactions are reconciled properly.
6.3 Payment Terms:
• 6.3.1 The Manager will invoice the Owner monthly for commissions due. Payment is required within 15 days of the invoice date.
• 6.3.2 Late payments by the Owner will incur a late fee of 1.5% per month on any overdue amounts.
6.4 Financial Discrepancies:
• 6.4.1 Any discrepancies in payments, commissions, or fees must be reported and resolved within 30 days of the invoice date.
• 6.4.2 Both parties agree to keep accurate records and documentation to support all financial transactions related to the agreement.
7. Dispute Resolution
7.1 Negotiation and Mediation:
• 7.1.1 In the event of any disputes arising from this agreement, the parties will first attempt to resolve the issue through direct negotiation.
• 7.1.2 If negotiation fails, the parties agree to participate in mediation before resorting to litigation.
7.2 Arbitration:
• 7.2.1 Should mediation not resolve the dispute, the parties agree to binding arbitration as the final step in the dispute resolution process.
• 7.2.2 The arbitration will be conducted under the rules of the Scottish Arbitration Centre
and the decision of the arbitrator will be final and binding.
7.3 Legal Jurisdiction:
• 7.3.1 This agreement is governed by the laws of Scotland and any legal actions or proceedings related to this agreement shall be exclusively in the courts of Scotland.
• 7.3.2 Both parties consent to the jurisdiction of such courts and agree to accept service of
process by mail and hereby waive any jurisdictional or venue defenses otherwise available.
8. Miscellaneous Provisions
8.1 Amendments and Modifications:
• 8.1.1 This agreement may only be amended or modified in writing, signed by both
parties.
• 8.1.2 Any oral representations or modifications concerning this agreement shall be of no
force or effect.
8.2 Waiver:
• 8.2.1 The waiver by any party of a breach of any provision of this agreement shall not operate as or be construed to be a waiver of any other breach of such provision or of any breach of any other provision of this agreement.
• 8.2.2 Failure by any party to insist on strict compliance with any of the terms, covenants,
or conditions of this agreement shall not be deemed a waiver of that term, covenant, or condition nor shall any waiver or relinquishment of any right or power at any one time or times be deemed a waiver or relinquishment of that right or power for all or any other times.
8.3 Severability:
• 8.3.1 If any part of this agreement is found to be invalid or unenforceable, that part will be amended to achieve as closely as possible the same effect as the original provision and the remainder of the agreement will remain in full force.
• 8.3.2 This provision enables the continuation of the agreement even if parts need to be
modified due to legal requirements or court orders.
8.4 Assignment:
• 8.4.1 Neither party may assign or delegate their rights or obligations under this agreement
without prior written consent from the other party.
• 8.4.2 Any unauthorized assignment will be deemed null and void.
9. General Conditions
9.1 Notices:
• 9.1.1 Any notices or communication under this agreement must be in writing, sent via email or registered mail to the address specified at the signing of this agreement.
• 9.1.2 Notice will be deemed received when it is sent (for emails) or on the date of the
postmark (for mailed notices).
9.2 Entire Agreement:
• 9.2.1 This agreement constitutes the entire agreement between the parties regarding its subject matter and supersedes all prior agreements and understandings, both written and oral, between the parties.
• 9.2.2 Any modifications to this agreement must be made in writing and signed by both
parties.
9.3 Confidentiality:
• 9.3.1 Both parties shall maintain the confidentiality of the information obtained during the agreement unless required by law to disclose it.
• 9.3.2 This confidentiality obligation will survive the termination of this agreement.
9.4 Counterparts:
• 9.4.1 This agreement may be executed in counterparts, each of which is deemed to be an
original, and all of which taken together shall constitute one and the same agreement.
• 9.4.2 This is particularly useful when parties are located in different jurisdictions and
signing physically is not feasible.
10. Final Declarations
10.1 Acceptance of Terms:
• 10.1.1 By signing this agreement, each party warrants that they fully understand and agree to the terms set forth.
• 10.1.2 Each party acknowledges that they have had the opportunity to consult with legal
counsel concerning the terms of this agreement.
10.2 Signatory Authority:
• 10.2.1 Each person signing this agreement on behalf of a party warrants that they have the authority to do so and to bind the respective party to the terms of this agreement.
• 10.2.2 This ensures the enforceability of the agreement against each party.

This Partial Management Agreement ("Agreement") is made effective as of [Effective Date], by and between [Owner's Full Name], hereinafter referred to as the "Owner", and [Your Company's Name], a company registered under the laws of Scotland (company number [---------]), hereinafter referred to as the "Property Manager".

Recitals

WHEREAS, the Owner possesses the legal title to certain properties suitable for short-term rentals located in Scotland and desires to engage a Property Manager to manage these properties on a partial basis;

WHEREAS, the Property Manager has experience and expertise in the management of short-term rental properties and offers services that include marketing, booking management, and financial handling through online platforms;

WHEREAS, both parties wish to enter into an agreement to specify the terms under which the Property Manager will provide these services for a fee of 16% of the net revenue generated from the properties;

NOW, THEREFORE, in consideration of the mutual covenants and promises herein contained, the parties hereto agree as follows: 

1. Purpose

1.1. Purpose of the Agreement: The purpose of this Agreement is to outline the responsibilities and obligations of both the Owner and the Property Manager in relation to the partial management services at 16% management fee for the properties listed under the scope of this Agreement, which may include short-term rental properties similar to those listed on platforms like Airbnb and booking.com.

2. Definition and Interpretation

2.1. Definitions:

"Properties" refers to the real estate properties owned by the Owner and managed by the Property Manager under this Agreement.
"Guests" refers to the individuals who book and stay at the Properties.
"Online Travel Agents (OTAs)" refers to third-party platforms such as Airbnb, Booking.com, where the Properties are listed for booking by Guests.

2.2. Interpretation: In this Agreement, unless the context otherwise requires:

References to one gender include all genders, and references to the singular include the plural and vice versa.
Any references to statutes or statutory provisions include those statutes or provisions as amended or re-enacted.

3. Scope of Management Services

3.1. Partial Management Services: The Property Manager shall provide the following services under the partial management model, which constitutes 16% of the complete management tasks:

Marketing and Advertising: Creating and maintaining listings for the Properties on various OTAs, setting competitive pricing, and promoting the Properties to maximize occupancy rates.
Booking Management: Handling reservations, cancellations, and payment processing through the designated online platforms.

3.2. Exclusions from Services: Under the partial management model, the following services are explicitly excluded and shall remain the responsibility of the Owner:

Guest Support: Any physical or on-site assistance required by Guests during their stay, including but not limited to dealing with issues related to property access (e.g., door not opening, key issues), and any necessary re-cleaning or emergency services during a Guest's stay.
Property Inspections and Maintenance: While the Property Manager will coordinate maintenance and housekeeping services, it will not conduct regular physical inspections of the Property. Any required inspections or urgent maintenance issues identified by Guests or through other means need to be directly handled by the Owner.

4. Responsibilities of the Property Manager

4.1. Operational Tasks:

4.1.1. Online Presence: The Property Manager shall ensure that the Properties are represented accurately and attractively on all relevant OTAs, and maintain up-to-date information on these platforms.

4.1.2. Financial Transactions: Handling all aspects of financial transactions related to bookings, including collecting payments through OTAs, managing cancellations and refunds as per the agreed policies.

4.2. Communication with Guests:

4.2.1. Pre-booking Communication: The Property Manager is responsible for answering any inquiries from potential Guests regarding the Properties before booking confirmations.
4.2.2. Post-booking Communication: Sending confirmation details, property access information, and other relevant stay details to Guests after bookings are made.

5. Responsibilities of the Owner

5.1. Property Maintenance and Readiness:

5.1.1. Maintenance: The Owner shall ensure that all maintenance issues are promptly addressed and that the Property is in good repair and condition.
5.1.2. Emergency Responses: The Owner is responsible for handling any emergencies related to the property that require immediate physical presence or intervention.

5.2. Guest Support:

5.2.1. On-site Assistance: The Owner must provide or arrange for support if Guests need help at the Property, such as issues with property access or equipment malfunctions.
5.2.2. Re-cleaning and Issues: In cases where Guests require re-cleaning or other similar services during their stay, the Owner shall coordinate and manage these services directly.

6. Financial Terms and Conditions

6.1. Rental Payments:

6.1.1. Collection of Payments: The Owner will receive all rental income directly from OTAs and is responsible for the management of these funds.
6.1.2. Payment to Property Manager: The Property Manager shall invoice the Owner monthly for services rendered at 16% of the net revenue generated from the Properties.

6.2. Additional Expenses:

6.2.1. Service Costs: Any costs incurred by the Property Manager for services not included in the partial management package but undertaken at the Owner’s request will be billed separately.
6.2.2. Emergency Handling: In the event of emergencies requiring the Property Manager’s intervention beyond the agreed services, additional fees may be applicable, subject to prior agreement between the Owner and the Property Manager.

7. Term and Termination

7.1. Term of Agreement:

7.1.1. Effective Date: This Agreement shall commence on the [Effective Date] and will remain in full force and effect indefinitely unless terminated as provided herein.
7.1.2. Continuous Review: This Agreement is subject to ongoing review and renewal based on the mutual agreement of both parties, with adjustments made as necessary to reflect changes in service scope or market conditions.

7.2. Termination Procedures:

7.2.1. Termination by Notice: Either party may terminate this Agreement at any time by providing 90 days written notice to the other party.
7.2.2. Immediate Termination: Either party may terminate this Agreement immediately upon notice if the other party breaches any of its obligations under this Agreement and fails to cure such breach within thirty (30) days after receiving notice of the breach.

8. Indemnification and Liability

8.1. Indemnification:

8.1.1. By the Owner: The Owner agrees to indemnify, defend, and hold harmless the Property Manager from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable lawyers' fees and costs, arising out of any breach of this Agreement by the Owner or any negligence or willful misconduct by the Owner or its agents.
8.1.2. By the Property Manager: The Property Manager agrees to indemnify, defend, and hold harmless the Owner from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable lawyers' fees and costs, arising out of any breach of this Agreement by the Property Manager or any negligence or willful misconduct by the Property Manager or its agents.

8.2. Limitation of Liability:

8.2.1. Caps on Liability: The liability of either party to the other for any proven damages shall be limited to the total fees paid or payable to the Property Manager under this Agreement during the twelve (12) months preceding the claim.
8.2.2. Exclusion of Consequential Damages: In no event will either party be liable for any special, indirect, incidental, or consequential damages, including damages for lost profits, arising out of or in connection with this Agreement, whether in contract, tort (including negligence), or otherwise, even if advised of the possibility of such damages.

9. Confidentiality

9.1. Confidential Information:

9.1.1. Protection of Confidential Information: Each party agrees to retain in confidence all information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure.
9.1.2. Exclusions from Confidentiality: The obligations of confidentiality shall not apply to information that: (i) is or becomes publicly known through no breach of this Agreement; (ii) is received from a third party without breach of any obligation of confidentiality; (iii) is independently developed by a party without use of or reference to the other party's confidential information; or (iv) is required to be disclosed by law.

10. Miscellaneous Provisions

10.1. Governing Law:

10.1.1. Jurisdiction: This Agreement shall be governed by and construed in accordance with the laws of Scotland. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the Scottish courts.
10.1.2. Compliance with Laws: Both parties agree to comply with all applicable laws and regulations in performing their duties under this Agreement.

10.2. Entire Agreement:

10.2.1. Agreement Supremacy: This Agreement contains the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior agreements, understandings, negotiations, and discussions, whether oral or written, of the parties.
10.2.2. Modifications: No modification of this Agreement shall be effective unless it is in writing and signed by both parties.

10.3. Notices:

10.3.1. Communication Method: Any notices or communications required or permitted under this Agreement shall be in writing and given by personal delivery, email, or certified mail (postage prepaid, return receipt requested) to the addresses specified in the introductory clauses of this Agreement.
10.3.2. Receipt of Notices: Notices shall be deemed to have been duly given on the date of delivery if delivered personally, on the date of transmission if delivered by email, and five business days after the date of posting if delivered by mail.

10.4. Relationship of the Parties:

10.4.1. Independent Contractors: The relationship between the Owner and the Property Manager is that of independent contractors. This Agreement does not create any partnership, joint venture, agency, or employment relationship between the parties.
10.4.2. Authority Limitation: Neither party has the authority to bind the other or to incur any obligation on behalf of the other, except as expressly provided in this Agreement.

10.5. Severability:

10.5.1. Validity of Provisions: If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall continue in full force and effect.
10.5.2. Adjustment of Terms: Upon such determination that any provision is invalid, unenforceable, or illegal, the parties shall negotiate in good faith to modify this Agreement so as to effect the original intent of the parties as closely as possible in an acceptable manner to the end that the transactions contemplated hereby are fulfilled.

10.6. Force Majeure:

10.6.1. Non-Liability for Unforeseen Events: Neither party shall be liable for any failure to perform its obligations under this Agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control, including without limitation, internet outages, communications outages, fire, flood, war, act of God, or court order.
10.6.2. Notification and Mitigation: Parties affected by such events shall notify the other party as soon as possible and shall do everything possible to resume their performances under this Agreement.

1 Management Agreement
This Property Management agreement (the “Agreement”) is made and executed on this day of ---------, (the “effective date”) between: OWNER FULL NAME AND SADDRESS , from now on collectively referred to as “the Owner”
and
MANAGERS COMPANY (company number -----------), from now on referred to as the “Property Manager”.
2 The Property
The Owner is the proprietor of PROPERTY ADDRESS, from
now on referred to as “the Property”.
3 Term of Agreement
This agreement shall be effective as of the date the agreement is executed and continue, subject to the terms and conditions hereof, in full force and effect until terminated in accordance with its terms.
4 Termination
Either the Owner or the Property Manager may terminate this agreement by giving 90. days written notice to the other party (although the parties are free to agree to terminate the contract sooner). Notice must be given through the email addresses contained in clause 11 below. After notice has been given, the Property Manager may continue to accept bookings which end during the notice period but may not accept any new bookings which end after the notice period has expired. The Owner shall honour all bookings properly made.
5 Employment of Property Manager
The Owner hereby employs and grants the Property Manager the exclusive right to rent the Property on behalf of the Owner for short-term holiday rentals and to fulfil property management services as set out in the agreement below.
6 The Property Manager’s Responsibilities
The Property Manager’s overall responsibility is to market and operate the Property for holiday occupancy, including by making it available on the internet platforms of third party Online Travel Agents (such as Airbnb and Booking.com). This responsibility includes the following:
a. Setting up online booking portal to advertise the Property for short-term holiday occupancy to prospective guests
b. Setting up online booking portal for the Owner, to provide full visibility into bookings, availability and rentals
c. Setting competitive market rental rates and discount rates as necessary to maximise rental occupancy. All rates and discounts shall be agreed in advance with the Owner.
d. Entering into holiday occupancy agreements conveying the right of exclusive shortterm occupancy of the Property to guests (“Reservations”).
f. Preparation of a holiday occupancy agreement reflecting terms for occupancy which are discussed and agreed in advance with the Owner
g. Processing Reservations and cancellations and personally handling all enquiries or disputes with actual or prospective guests.
h. Providing Guests with the holiday occupancy agreement, and ensuring the terms are accepted by the Guest prior to the holiday rental taking place.
i. Securing a security deposit from Guests prior to the holiday rental taking place, to be held as security via STRIPE.
j. Scheduling housekeeping and laundry services.
k. Check-in and check-out services.
l. Regularly inspecting the Property at every changeover for damage or wear and tear.
m. Paying all fees related to credit cards, basic accounting, check-in services, travel agents and coordination of housekeepers and maintenance.
n. Seeking to maximise rental occupancy by promoting and advertising the rental of the
property as market conditions and circumstances permit.
o. Organising maintenance, repairs and housekeeping. The Owner hereby designates the Property Manager as the Owner’s agent, representing the Owner in arranging for contracts with preferred suppliers to provide any necessary maintenance, repairs and housekeeping required for the upkeep of Property. The Property Manager shall obtain permission from the Owner for recommended or necessary repairs exceeding £200. In the event of an emergency, the Property Manager may deem it necessary to exceed the amount mentioned above to protect the Property. The Property Manager will notify the Owner within 48 hours of an emergency.
7 The Owner’s Responsibilities:
a. The Owner shall provide proof of ownership of the premises.
b. The Owner shall comply with legal and regulatory requirements which apply to shortterm holiday lettings in the area in which the property is located.
c. The Owner shall pay for an entry cleaning by a professional cleaning company, ensuring the property is ready to welcome the first guests, based on the conditions of the premises.
d. The Owner shall be entitled to reserve the Property for personal use or for the use of family and friends (“Owner Booking”) at any time for a maximum of three consecutive weeks. An Owner Booking can only be made through the online portal referred to in 6(b) above. If the Property Manager has already made a Reservation for the relevant period,
then that Reservation takes priority.
e. A deep cleaning, including professional carpet and dry cleaning, and a maintenance inspection of the residence shall be provided twice a year after high seasons at the Property Manager’s discretion. This will be at the Owner’s expense to maintain the Property’s firstclass condition and shall be coordinated by the Property Manager.
f. Upon signing the agreement, the Owner shall conduct a complete inventory of the Property, including but not limited to furnishings, appliances, electronics, etc
g. The Owner agrees that the Property Manager shall not be liable for any losses, thefts or
damages to the Property or to the Owner’s personal property by negligent, intentional or wanton acts of any guests or third persons.
h. The Owner must provide and be responsible for the following requirements to meet basic guest needs and travel partner standards:
i. Furnishings: Updated and in excellent condition
ii. Window Coverings: Updated and in excellent working condition.
iii. Carpet and Flooring: Must be in excellent condition with no spots.
iv. Countertops: Good condition without holes, nicks or other damages.
v. Interior Paint: Paint as needed at a minimum, covering all nicks and scratches on. all walls
vi. Televisions and Cable: All televisions must be updated to a thin-style flat-screen model, TV license shown and available at all times.
vii. Wireless Internet: With approved Property Management password.
viii. Patio Furniture: Adequate for all decks, patios and balconies.
ix. Kitchen: Well stocked with kitchen utensils and crockery. Additional Required Items: Vacuum, a broom with a dustpan, hairdryers, iron and ironing board.
i. Supplies: The Owner is responsible for the cost of the supplies needed, such as shampoo, conditioner, lotion, soap, toilet paper, paper towels, dishwasher soap, dish soap, sponges, laundry detergent, fire starters (if applicable), rubbish bags, regular light bulbs, and cleaning products.
j. Insurance: The Owner shall be responsible for insuring their own interests, including the contents and furnishings of the Property. The Owner must have in force and pay the cost of
a homeowner’s liability and contents policy covering personal and rental users and deliver
to the Property Manager a copy of such insurance, including renewal or replacement of said policies.
8 Rental payments and Property Manager’s Fees
a. The Owner will receive all the holiday rental payments directly from AirBnB and Booking.com for reservations made on these online platforms.
b. Every month the Property Manager will invoice the Owner (by sending the invoice to the email address(es) specified in Clause 11 below) as follows:
i. On its own behalf, for a sum equivalent to 20% of the Net revenue generated by the Property’s use as holiday accommodation after the Online travel agent’s payout.
ii. On its own behalf, for the cost of any services, products, supplies and repairs which are referred to above as being included in the Owner’s responsibilities but which have been paid for by the Property Manager.
c. If reservations are made via platforms other than AirBnB and Booking.com, they will be managed via the STRIPE system directly with the Property Manager; the funds will be received directly by the Property Manager via the STRIPE payment, and the Property Manager will account to the Owner monthly for funds received, less the
20 % management feeans 1.6% STRIPE Bank fees. The other payments due to be paid by the
Owner for cleaning and costs of services in (b)(ii) and (iii) above, will also apply.
d. The Owner shall pay any invoice received from the Property Manager no more than
10 working days after the invoice date.
e. The Property Manager will secure a security deposit for each Reservation via a STRIPE holding portal for damage costs. This will be managed entirely by the Property Manager, any damages assessed and the funds released to the Guest.
9 Law and jurisdiction
The laws of England and Wales shall govern this agreement and any disputes arising from it
shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10 Binding Effect
This agreement shall bind the contracting parties, their successors, heirs, and/or personal representatives. This constitutes the entire agreement, and no variance or modifications there of shall be valid or enforceable unless additionally noted in writing and signed by both parties.
11 Notices
Notices provided for in this agreement must be delivered by email to the addresses set forth below and may additionally be delivered by post to the addresses set out below:

FOR THE OWNER:

FOR THE PROPERTY MANAGER: